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Frequently Asked Questions

General FAQ’s

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What time is check-in / check-out?

We try want to be as flexible as possible at the Palm Tree House Bali.

Check in time is the same, 2:00 PM. First retreat activity on Saturday night is yoga usually at 5 PM which is followed by our welcome dinner.

Room check out on departure day is at 12:00 PM with complimentary transfers from retreat by 12:00 PM at the latest. For evening flights we suggest guests book a private driver who can store their bags in the car and take them for some last minute shopping or to a beach club before dropping them at the airport for their departure flight. A private driver is $10USD/hour and can be booked with their retreat team.

What age are most guests/what is a typical guest?

Our guests typically range in age from the mid-20s to late 40s, but we welcome women of all ages, backgrounds, and nationalities. Our diverse group of guests often find they have much in common and connect well. The Palm Tree House is an inclusive and welcoming environment where women are encouraged to be themselves.

Can I come solo?

Absolutely! Around 70% of our guests are solo travellers. The Palm Tree House is a safe and ideal place for solo female travellers. We provide airport pickup and drop-off, and you'll have several other women around during your stay. Meals are communal, allowing you to get to know your fellow retreat guests, and our staff is available to assist with anything you need to ensure you feel safe and at home.

How much money should I bring?

Most expenses are included in your retreat package. You'll need money for incidentals, such as alcoholic drinks, phone calls, and extra spa treatments. You may also wish to dine at local restaurants not included in the package. ATMs are nearby if you need to withdraw cash for additional activities or shopping.

Do I need to rent a car or scooter?

Our Bali retreat is conveniently located in Canggu, allowing easy access to beaches and shops. We provide complimentary bicycles for your use, and we have a driver available for trips to Bali's famous sights. If you prefer not to cycle or walk, you can rent a scooter, which we can arrange for approximately $7 USD per day.

Is there shopping nearby?

Yes, there are plenty of excellent shopping options near the retreat. You can reach shops by walking or cycling within 5 to 10 minutes. If you'd like to explore further, we can organise transportation at an additional charge, with private drivers available for as little as $25 USD for a half-day.

Where are the villas located?

The Palm Tree House is situated in the beautiful beachside town of Canggu, just a 10-minute walk from the ocean. The location is minutes away from shops, cafes, and day spas. We provide bicycles for easy travel within Canggu, as well as drivers for more distant trips.

What should I pack?

Bali's tropical climate means you won't need heavy clothing. Consider packing swimsuits, sunscreen, a sun hat, a dress for evenings out, flip flops, a beach towel, yoga or active wear, and personal toiletries. We provide bath towels, surf, yoga, fitness, and spa equipment.

What time is check-in/checkout?

Check-in at The Palm Tree House is available from 2 pm, and checkout is at 12 pm on your final day of retreat. Early check-in and late checkout may be possible depending on bookings; please inquire upon booking.

What excursions are included?

Our 6-night/7-day retreat packages feature one sightseeing day to Ubud and one special Balinese cultural day. The cultural day includes a cooking workshop, a traditional Balinese spirit offering workshop, and a visit to Tanah Lot Temple at sunset. You'll also have the opportunity to explore Ubud, where you can partake in various activities, such as a traditional Balinese water blessing, a sound healing ceremony, a lunch at a spectacular restaurant, and visits to the Ubud market. For stays shorter than 6 nights/7 days, some of these activities may not be included, but additional excursions can be arranged for an extra cost.

How long can I stay?

You're welcome to stay for as long as you like. Our standard packages are 6 nights/7 days, but we can accommodate longer stays upon request. Many guests extend their stay or decide to do so upon arrival if availability allows. If you're pressed for time, we require a minimum stay of 4 nights.

What meals are included?

The included meals may vary depending on your stay duration and check-in/check-out times. Our base 6-night retreat package includes daily breakfast, 4 lunches, and 1 dinner, along with afternoon snacks. If you opt for the yoga, surf, fitness, detox, Pilates, or Ayurveda 6-night package, you'll enjoy daily breakfast, daily lunches (except Thursdays and Saturdays), and daily dinners, except for three evenings when you can explore local dining options (except for detox packages, which include a 3-day juice cleanse). If you choose the base package and wish to add a meal plan, you can do so for an additional $120 USD. We are close to many excellent cafes and restaurants, and most places offer delivery. We can accommodate dietary requirements, so please inform us of any preferences or restrictions before your arrival.

Do you cater to dietary requirements?

Yes, we can easily cater to a wide range of dietary requirements, including vegetarian, vegan, gluten-free, sugar-free, paleo, keto, and any specific allergies or dislikes. Our kitchen team offers numerous options and will customise your meals to suit your distinct needs.

What is the Bali Retreat villa like?

The Palm Tree House offers elegant Colonial-style architecture blended with Balinese beauty. The villa is set back from the road by a 40-metre driveway, providing a tranquil retreat. The villa includes five bedrooms of varying sizes, all with en-suite bathrooms, except for the two standard private rooms, which share a bathroom. You'll find a large open kitchen, spacious living room, extensive balconies, serene gardens, and a stunning pool. If you seek privacy and peace, this house is perfect for you.

Are men welcome at The Palm Tree House?

The Palm Tree House exclusively hosts women's retreats.

What sets The Palm Tree House apart from other Bali retreats?

The Palm Tree House is a boutique Bali retreat that celebrates a healthy lifestyle centred around yoga, surf, and the relaxed island living experience. We stand out through our unique combination of barefoot luxury, luxurious villa accommodations, and proximity to Canggu's organic cafes.

How can I choose the right retreat package for me?

We offer a variety of retreat packages tailored to different interests and wellness goals. You can choose from options such as Ayurveda, Surf & Yoga, Fitness & Yoga, Healing, Pilates, and Detox retreats based on your specific needs and preferences.

Can I customise my retreat experience, or are the packages fixed?

You have the flexibility to tailor your retreat experience to match your goals and preferences. We're here to assist you in planning your stay and making it exactly what you want.

How many guests can the boutique retreat accommodate at a time?

Our boutique retreat has a maximum capacity of just 7 guests, ensuring a peaceful and personalised experience for every guest.

Are there set schedules for activities during the retreat, or can I choose what I want to do?

We don't have set schedules, allowing you the freedom to design your experience as you desire. You can choose your activities based on your interests and preferences.

Do the retreat packages include any sightseeing or cultural activities?

Yes, our retreats include one sightseeing day and one Balinese cultural day. You'll have the opportunity to visit famous sights in Ubud and immerse yourself in Balinese culture. Additional activities can be arranged for those who wish to explore further.

Can I book spa treatments during my stay?

Certainly, you can indulge in rejuvenating spa treatments in the comfort of your private, air-conditioned villa room. We offer a range of spa options, including specialised services like Ayurveda treatments.

Is The Palm Tree House suitable for solo travellers, couples, or families?

While most of our retreats are exclusively for women, we also host pop-up retreats for couples and Mums and Bubs, making The Palm Tree House suitable for different types of travellers.

How can I get in touch with The Palm Tree House for more information or specific inquiries?

You can easily contact us through our website or reach out to our professional and welcoming team, who are here to assist with any questions or requests you may have.

Can I arrive on any day, and how long can I stay at The Palm Tree House?

You have the flexibility to arrive on any day that suits your schedule, and you can choose the duration of your stay according to your preferences.

What are the accommodation options like at The Palm Tree House?

Our boutique retreat offers private sleep sanctuaries with en-suite bathrooms. We maintain a small number of guests at a time to ensure a peaceful and relaxing environment.

Can you tell me more about the professional team at The Palm Tree House?

During your stay, you will be cared for by our warm and friendly team, which includes a personal driver, in-house cook, and a dedicated host team. They are here to make your Bali retreat feel like home.

How experienced is the team behind The Palm Tree House?

The Palm Tree House is brought to you by the experienced and award-winning team from Escape Haven, with over a decade of experience in planning luxury wellness retreats.

Are meals included in the retreat packages, and can dietary preferences or restrictions be accommodated?

Yes, meals are included in our packages, and we can accommodate a variety of dietary preferences and restrictions. Let us know your needs, and we'll ensure you enjoy your meals.

Can I explore activities outside of the retreat package during my stay?

Absolutely, you have the freedom to explore other activities and attractions in Bali during your stay. We can assist in arranging additional experiences based on your interests.

What is the price range for the retreats, and what is included in the pricing?

We offer a variety of retreat room options and packages to cater to different budgets. Our pricing is highly inclusive, with various perks, making it an affordable option for a boutique Bali retreat. View our rates here.

Are there unique pop-up retreats, and what are they designed for?

We offer several weeks of the year dedicated to pop-up retreats that welcome couples or Mums and Bubs. These retreats are designed for couples and mothers with babies to enjoy a healthy escape.

What kind of specialised packages are available for retreat participants?

We provide a range of specialised packages, including yoga, surfing, fitness, Ayurveda healing, detox, and Pilates. Each package is designed to help you reach your wellness and lifestyle goals.

How do I make a reservation for a retreat at The Palm Tree House?

You can make a reservation by contacting us through our website, and our team will guide you through the booking process.

Can I choose a shorter or longer retreat duration than 6 nights?

Yes, you have the flexibility to customise your stay. We offer customised packages with a minimum stay of 4 nights and can also accommodate longer retreats. Please contact us to discuss your specific needs.

Packages FAQ’s

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What is included in the base package for a 6-night stay at The Palm Tree House?

The base package includes 6 nights of luxury boutique villa accommodation, 4 x 60-minute spa treatments, chef-prepared meals, snacks, sightseeing and cultural days, airport transfers, and much more. 

Can I choose a shorter or longer retreat duration than 6 nights?

Yes, you have the flexibility to customize your stay. We offer customized packages with a minimum stay of 4 nights and can also accommodate longer retreats. Please contact us to discuss your specific needs.

What is included in the Yoga & Spa Retreat package?

The Yoga and Spa Retreat package includes 8 group yoga classes led by world-class celebrated Yoga instructors, 7 x 60-minute spa treatments, and a meal plan. You’ll enjoy additional yoga sessions and extended spa pampering.

Can you provide more details about the Surf, Yoga & Spa Retreat package?

The Surf, Yoga & Spa package offers 4 surf adventures, 6 x 60-minute spa treatments, 4 group yoga classes led by world-class celebrated yoga instructors, and a meal plan. It’s perfect for those looking to combine surfing, yoga, and spa relaxation.

What are the key features of the Fitness and Yoga Retreat package?

The Fitness and Yoga Retreat package includes 3 semi-private Group Fitness Training Sessions, an unlimited gym pass to Canggu’s newest luxury air-conditioned gym, 4 group yoga classes led by world-class celebrated yoga instructors, 4 x 60-minute spa treatments, and a meal plan. It’s designed for those looking to focus on fitness and yoga.

What can I expect from the Ayurveda Retreat package?

The Ayurveda Retreat package includes 5 x Ayurvedic healing treatments, 4 group yoga classes led by world-class celebrated yoga instructors, 4 x 60-minute spa treatments, and a meal plan. It’s a comprehensive package for those seeking Ayurvedic healing and wellness.

Can you provide more information about the Pilates Retreat package?

The Pilates Retreat package offers 5 Pilates classes, 4 group yoga classes led by world-class celebrated yoga instructors, 4 x 60-minute spa treatments, and a meal plan. It’s suitable for those interested in Pilates and yoga for their retreat.

What is included in the Detox Retreat package?

The Detox Retreat package includes a 3-day juice cleanse, 5 delicious fresh healthy juices and 1 almond milk per day of your cleanse, 1 x nutritional consultation, 2 x lymphatic drainage massages, 1 x Green Tea Detox Scrub, 4 group yoga classes led by world-class celebrated yoga instructors, 4 x 60-minute spa treatments, and a meal plan. It’s designed for a detoxifying and rejuvenating experience.

What are the components of the Bali Healing Package Add On?

The Bali Healing Package includes Balinese healing and chakra balancing, traditional Ayurveda therapy, tarot session, beach ceremony, and more. It’s perfect for those seeking spiritual and healing experiences during their retreat.

Accommodation FAQ’s

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What is unique about the villa at Palm Tree House?

Our villa offers a unique blend of elegant Colonial-style architecture with Balinese wood carvings and ornate details. The lush greenery, private spa rooms, and open spaces create an indulgent tropical haven, providing a distinct and luxurious experience.

How do the Palm Tree House Villas work together?

Our Palm Tree House retreat is a group of villas in the same area here in Canggu. Our main Palm Tree House is House 4. This villa is just 100 metres down the road from our Palm Tree House 3.

How many bedrooms are there in the villa?

The villa features five bedrooms of various sizes and features. These include the Luxury Bungalow, Master Suite, Deluxe Room, and two standard private rooms. The Luxury Bungalow can accommodate twin sharing.

What are the common areas like in the villa?

You are free to enjoy communal spaces like the large open kitchen with polished marble finishes, a spacious living room with abundant cushioned seating, a comfortable daybed on the covered balcony, meandering gardens, and an impressive pool. There’s also a Balinese-style gazebo for relaxation.

Where can I practise yoga or fitness sessions?

You can practise yoga on the wide upstairs balcony overlooking the pool and rice fields or on the lush grass by the pool. Fitness sessions are held either by the pool or in the shaded tropical garden area.

Where can I enjoy spa sessions?

All spa sessions can be enjoyed in the comfort and privacy of your villa rooms, which are air-conditioned for your convenience.

What are the room rates for a 6-night/7-day stay?

Our room rates vary based on the type of room you choose. Please visit our Dates & Rates page to view current sale rates.

Can I stay for shorter or longer durations?

Yes, we offer flexibility for shorter stays of 4 nights or longer stays of a few weeks. The price and package inclusions will be adjusted accordingly.

Do you offer payment plans for the retreat?

Yes, we provide payment plans for your retreat. Your retreat deposit is only $995 USD, and the remaining balance is due 90 days before your retreat arrival.

Ready to join us?

Choose your preferred dates and the duration that suits you. Book now or send us an email to help you start planning your healthy Bali retreat in paradise

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