Frequently Asked Questions

To reach our Bali Retreat, you should fly into Denpasar, Bali, Indonesia (airport code DPS). We offer complimentary airport transfers on the first and final days of your retreat. Our pickup hours are from 11 am to 8 pm on the arrival day and from 8 am to 9 pm on the departure day. If your flight schedule falls outside these times, we can assist in arranging transport for you, which may cost approximately $15 to $25 USD.

Our guests typically range in age from the mid-20s to late 40s, but we welcome women of all ages, backgrounds, and nationalities. Our diverse group of guests often find they have much in common and connect well. The Palm Tree House is an inclusive and welcoming environment where women are encouraged to be themselves.

Absolutely! Around 70% of our guests are solo travellers. The Palm Tree House is a safe and ideal place for solo female travellers. We provide airport pickup and drop-off, and you'll have several other women around during your stay. Meals are communal, allowing you to get to know your fellow retreat guests, and our staff is available to assist with anything you need to ensure you feel safe and at home.

Most expenses are included in your retreat package. You'll need money for incidentals, such as alcoholic drinks, phone calls, and extra spa treatments. You may also wish to dine at local restaurants not included in the package. ATMs are nearby if you need to withdraw cash for additional activities or shopping.

Our Bali retreat is conveniently located in Canggu, allowing easy access to beaches and shops. We provide complimentary bicycles for your use, and we have a driver available for trips to Bali's famous sights. If you prefer not to cycle or walk, you can rent a scooter, which we can arrange for approximately $7 USD per day.

Yes, there are plenty of excellent shopping options near the retreat. You can reach shops by walking or cycling within 5 to 10 minutes. If you'd like to explore further, we can organise transportation at an additional charge, with private drivers available for as little as $25 USD for a half-day.

The Palm Tree House is situated in the beautiful beachside town of Canggu, just a 10-minute walk from the ocean. The location is minutes away from shops, cafes, and day spas. We provide bicycles for easy travel within Canggu, as well as drivers for more distant trips.

Bali's tropical climate means you won't need heavy clothing. Consider packing swimsuits, sunscreen, a sun hat, a dress for evenings out, flip flops, a beach towel, yoga or active wear, and personal toiletries. We provide bath towels, surf, yoga, fitness, and spa equipment.

Check-in at The Palm Tree House is available from 2 pm, and checkout is at 12 pm on your final day of retreat. Early check-in and late checkout may be possible depending on bookings; please inquire upon booking.

Our 6-night/7-day retreat packages feature one sightseeing day to Ubud and one special Balinese cultural day. The cultural day includes a cooking workshop, a traditional Balinese spirit offering workshop, and a visit to Tanah Lot Temple at sunset. You'll also have the opportunity to explore Ubud, where you can partake in various activities, such as a traditional Balinese water blessing, a sound healing ceremony, a lunch at a spectacular restaurant, and visits to the Ubud market. For stays shorter than 6 nights/7 days, some of these activities may not be included, but additional excursions can be arranged for an extra cost.

You're welcome to stay for as long as you like. Our standard packages are 6 nights/7 days, but we can accommodate longer stays upon request. Many guests extend their stay or decide to do so upon arrival if availability allows. If you're pressed for time, we require a minimum stay of 4 nights.

The included meals may vary depending on your stay duration and check-in/check-out times. Our base 6-night retreat package includes daily breakfast, 4 lunches, and 1 dinner, along with afternoon snacks. If you opt for the yoga, surf, fitness, detox, Pilates, or Ayurveda 6-night package, you'll enjoy daily breakfast, daily lunches (except Thursdays and Saturdays), and daily dinners, except for three evenings when you can explore local dining options (except for detox packages, which include a 3-day juice cleanse). If you choose the base package and wish to add a meal plan, you can do so for an additional $120 USD. We are close to many excellent cafes and restaurants, and most places offer delivery. We can accommodate dietary requirements, so please inform us of any preferences or restrictions before your arrival.

Yes, we can easily cater to a wide range of dietary requirements, including vegetarian, vegan, gluten-free, sugar-free, paleo, keto, and any specific allergies or dislikes. Our kitchen team offers numerous options and will customise your meals to suit your distinct needs.

The Palm Tree House offers elegant Colonial-style architecture blended with Balinese beauty. The villa is set back from the road by a 40-metre driveway, providing a tranquil retreat. The villa includes five bedrooms of varying sizes, all with en-suite bathrooms, except for the two standard private rooms, which share a bathroom. You'll find a large open kitchen, spacious living room, extensive balconies, serene gardens, and a stunning pool. If you seek privacy and peace, this house is perfect for you.

The Palm Tree House exclusively hosts women's retreats.

The Palm Tree House is a boutique Bali retreat that celebrates a healthy lifestyle centred around yoga, surf, and the relaxed island living experience. We stand out through our unique combination of barefoot luxury, luxurious villa accommodations, and proximity to Canggu's organic cafes.

We offer a variety of retreat packages tailored to different interests and wellness goals. You can choose from options such as Ayurveda, Surf & Yoga, Fitness & Yoga, Healing, Pilates, and Detox retreats based on your specific needs and preferences.

You have the flexibility to tailor your retreat experience to match your goals and preferences. We're here to assist you in planning your stay and making it exactly what you want.

Our boutique retreat has a maximum capacity of just 7 guests, ensuring a peaceful and personalised experience for every guest.

We don't have set schedules, allowing you the freedom to design your experience as you desire. You can choose your activities based on your interests and preferences.

Yes, our retreats include one sightseeing day and one Balinese cultural day. You'll have the opportunity to visit famous sights in Ubud and immerse yourself in Balinese culture. Additional activities can be arranged for those who wish to explore further.

Certainly, you can indulge in rejuvenating spa treatments in the comfort of your private, air-conditioned villa room. We offer a range of spa options, including specialised services like Ayurveda treatments.

While most of our retreats are exclusively for women, we also host pop-up retreats for couples and Mums and Bubs, making The Palm Tree House suitable for different types of travellers.

You can easily contact us through our website or reach out to our professional and welcoming team, who are here to assist with any questions or requests you may have.

You have the flexibility to arrive on any day that suits your schedule, and you can choose the duration of your stay according to your preferences.

Our boutique retreat offers private sleep sanctuaries with en-suite bathrooms. We maintain a small number of guests at a time to ensure a peaceful and relaxing environment.

During your stay, you will be cared for by our warm and friendly team, which includes a personal driver, in-house cook, and a dedicated host team. They are here to make your Bali retreat feel like home.

The Palm Tree House is brought to you by the experienced and award-winning team from Escape Haven, with over a decade of experience in planning luxury wellness retreats.

Yes, meals are included in our packages, and we can accommodate a variety of dietary preferences and restrictions. Let us know your needs, and we'll ensure you enjoy your meals.

Absolutely, you have the freedom to explore other activities and attractions in Bali during your stay. We can assist in arranging additional experiences based on your interests.

We offer a variety of retreat room options and packages to cater to different budgets. Our pricing is highly inclusive, with various perks, making it an affordable option for a boutique Bali retreat.

We offer several weeks of the year dedicated to pop-up retreats that welcome couples or Mums and Bubs. These retreats are designed for couples and mothers with babies to enjoy a healthy escape.

We provide a range of specialised packages, including yoga, surfing, fitness, Ayurveda healing, detox, and Pilates. Each package is designed to help you reach your wellness and lifestyle goals.

You can make a reservation by contacting us through our website, and our team will guide you through the booking process.

The base package includes 6 nights of luxury boutique villa accommodation, 4 x 60-minute spa treatments, chef-prepared meals, snacks, sightseeing and cultural days, airport transfers, and much more. You can view the full details on our website.

Yes, you have the flexibility to customise your stay. We offer customised packages with a minimum stay of 4 nights and can also accommodate longer retreats. Please contact us to discuss your specific needs.